If you support a sales team as a Salesforce Admin, you know the balancing act of optimizing workflows, boosting productivity, and scaling operations, often with limited resources. That’s where Agentforce for Sales comes in. This artificial intelligence (AI)-driven solution is designed to unlock a new way to scale revenue growth—not by adding headcount, but by […]
Welcome to “How I Solved It.” In this series, we do a deep dive into a specific business problem and share how one Awesome Admin chose to solve it. This episode has a twist—the admin is me! I’ll guide you through how to solve challenges with Agentforce.
Today on the Salesforce Admins Podcast, we talk to Joshua Birk, Admin Evangelist at Salesforce. Join us as we chat about why your metadata is crucial for building effective AI agents. You should subscribe for the full episode, but here are a few takeaways from our conversation with Joshua Birk. Why multi-tenancy still matters for […]
If you’ve ever built a flow, you know when something doesn’t work—and you go into detective mode. With Agentforce, that same instinct applies, but the way we think about troubleshooting common issues is evolving. Agentforce represents a new paradigm in human-computer interactions. The applications we use day in and day out operate under the basic […]
Summer ’25 is almost here to deliver powerful enhancements across Flow and Orchestration that help admins, developers, and business users build faster, smarter, and more scalable automations. Whether you’re deep into Flow Builder daily or just dipping your toes into automation, there’s something in this release for you. Let’s explore what’s new, along with use […]
Security isn’t something Salesforce Admins can “set and forget”—it’s a core responsibility that requires continuous attention. As orgs constantly evolve with new users, integrations, and data, every change introduces new risks. In today’s fast-moving landscape, where artificial intelligence (AI) and tools like Agentforce accelerate how work gets done, you must take a proactive, iterative approach […]
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