You’ve likely seen or at least heard about Marie Kondo’s approach to cleaning out the clutter in your home and life. On her Netflix show “Tidying Up with Marie Kondo” she spends her time going through people’s homes, identifying the items that “spark joy,” and finding appropriate ways to get rid of the rest. So, […]

New releases are always exciting! They bring new features, functionality, and enhancements to your org that make your users more productive. They also help you continue to innovate as an Admin on the platform. On January 25th Gillian Bruce, Shannon Hale, Merwan Hade, Karson Miller, and Marc Baizman prepared you to bring awesome new features […]

It’s time to mark your calendars for the next Salesforce Release, Spring ’19! Below are the most important dates you’ll want to save, but you’ll of course want to stay tuned for updates, favorite feature posts, and other helpful resources, too. Dec 13: Get early access to the release by signing up for a Pre-Release org […]

This year I was lucky enough to be part of the Dreamforce ’18 Admin Keynote Team, and I was assigned the job of building the demos for the keynote. This was a huge project, and I learned some lessons along the way that I wanted to share with all of you. You can apply these […]

This post is part two of a two part series. For part one, which unpacks more about building connections on Chatter within your own org, jump over here.  Being part of the Salesforce Ohana means that you are connected; you are family. But to get connected, and stay connected, where do you start? And why […]

In our team, and within our larger org at Salesforce, we often say “take it to Chatter.” The goal is to move important conversations out of your inbox and share them for visibility. Plus, Chatter can be useful for having conversations about information, like an Opportunity or an Account. But, you can also be using […]

Can you remember the Salesforce logo before there were seasonal releases? Do you remember life before Trailhead? Did you ever create an S-control? #neverforget If any of these sound familiar, you’re a seasoned Admin, like me! Whether you’re “old school,” “new school,” or something in-between get ready because I’m about to show you some of […]

There’s much more to being a Salesforce Administrator than just knowing the features of the Salesforce platform. A truly #AwesomeAdmin also has to know when and how to use those features. We don’t just build a Process Builder solution to fire off an email until we understand why that email needs to exist in the […]

I recently had the pleasure of speaking with Ian Schoen, Senior Product Designer at Salesforce, about how the Salesforce UX team thinks about productivity, and what lessons Admins can learn from their perspective. Marc: How do UX people think about productivity as it relates to Salesforce? Are there high-level principles that Admins should know about […]