Did you know ? that you can now support your end-users as they adopt change and new features where and when they need it most while in the flow of work? In-App Guidance is the low code way to support change management and adoption within your org. It’s sure to become a key part of […]
This post was written by Fike Corporation, a Salesforce customer. As Salesforce Admins, we’re on the forefront of innovation and digital transformation as we change our businesses. Here at Fike, we’ve seen a lot of change over the 75 years we’ve been in the industrial manufacturing business, but the biggest recent shift has been reinventing […]
Winter ’21 is just around the corner and will include a critical update that could impact any page leveraging a custom component. As a Salesforce Admin, you’ve probably noticed this alert in your Security Alerts (Setup | Security | Security Alerts) and might have overlooked this. But because it involves permissions and user management, we […]
Did you know ? with the Spring ’20 Release, Admins can now empower their end-users to merge cases? This will help your Customer Service agents consolidate duplicate cases. It will also support clean data and accurate case history about your clients. In this video you will learn: How to enable case merge in your org […]
Welcome to another post in the “How I Solved This” series. In this series, we do a deep dive into a specific business problem and share how one #AwesomeAdmin chose to solve it. Once you learn how they solved their specific problem, you will be inspired to try their solution yourself! Let’s take a look […]
Hey #AwesomeAdmins! Every Tuesday this month, we will talk about the awesome TDX sessions we saw last month. We realize you may not have a whole day to set aside for learning, but we bet you can find 30 minutes this week (and next week, and maybe the week after that!). ? Admin Episode: How […]
Editor’s note: This is one of our most popular posts, so we’ve updated it with the latest information and resources. A big portion of a Salesforce Admin’s job is listening and learning. Listening to your users and learning what they need will not only help you drive adoption but also help shape your feature roadmap. […]
Hey #AwesomeAdmins! Every Tuesday this month, we will talk about the awesome TDX sessions we saw last month. We realize you may not have a whole day to set aside for learning, but we bet you can find 30 minutes this week (and next week, and maybe the week after that!). ? Admin Episode: Building […]
The AppExchange team asked Salesforce Admins how they’re feeling and what they’re doing now. We learned about your new, varying challenges. You wanted to quickly survey customers, without learning another new tool. You asked to build new dashboards, without actually having to build them. Many of you found hope in the support of colleagues, family, […]
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