So you’ve created a new prediction, have it set up just the way you want, and enabled it so that you can start receiving predictions on new data as it comes in. You have already checked out the scorecard (see more information in this blog post) at the time you set up your prediction, so […]


I know that many of you are looking for ways to give back to your communities using your Salesforce Admin skills. So, with the help of the Salesforce.org Pro Bono team, I wanted to share some resources for you all to check out. First, know that you are amazing, and thank you for wanting to […]

During our latest Trailhead Live Session, Ayori Selassie, Product Marketing Manager for Einstein Search, walks Salesforce Admins through how to leverage Einstein Search to increase productivity. Take a look at the recording: In the session, Ayori answers three key questions: What is Einstein Search? How do I turn on Einstein Search? How can I customize […]

Join us TODAY, Thursday May 7, 2020 at 11 a.m. PT for #LowCodeLove? — a virtual event where you can learn how to build the apps you need, fast! Tune in on Salesforce Live! #LowCodeLove Watch Guide Tune in and join the fun! We’ve created this fun watch guide for you to refer to during […]

Quick Actions in Salesforce are a fast way to predefine field values and streamline inputs for speedy, seamless entry of data—thus their name, Quick Actions. However, do you find that your upper-right-hand bar in Lightning is overloaded or that Case Actions are a bit confusing to end-users? That’s where Quick Actions Everywhere, the open-source (free!), […]

Over the years, Lightning pages have become increasingly more powerful, enabling Salesforce Admins to envision and build complex, flexible and smart experiences for users with low code. Making changes to the user experience in Salesforce is critical when you’re supporting a business that is fast-changing, needing to pivot, or expanding. Requirements change, new programs launch, […]

Welcome to a new series on the Salesforce Admins blog called “How I Solved This.” In this series, we deep dive into a specific business problem and share how one #AwesomeAdmin chose to solve it. Once you learn how they solved their specific problem, you will be inspired to try their solution yourself! Let’s take […]

Sometimes, figuring out your user’s needs is a mystery. Becoming a business analysis detective allows you to get to the bottom of what your users really need, and why they need it. Let’s explore the basics of what requirements are and why they matter, techniques for gathering requirements, and then finally documenting requirements. Ready to […]

The global pandemic has significantly changed the way businesses operate. And admins everywhere have sprung into action to adapt existing processes or to design, and roll out, new processes that are having a huge impact. Just last week, we heard about Salesforce Admin Jeff Berger, who built a Salesforce app in just 5 hours to […]