Are you an Admin looking for your next challenge, opportunity for growth? Do you want to work for a bigger company? Do you want to become a consultant?
Many admins are making amazing strides in their careers, skyrocketing to new positions and becoming strong leaders within their organizations. If you’re just getting started, brace yourself for this amazing ride! With an annual growth rate of 34% and over 3,240 job openings last year (in the US only), we’re seeing an incredible opportunity for Salesforce Admins.
We want to help Admins continue to achieve success and grow their careers and so we’re investigating what admin skills have helped you grow and progress, as well as how you’ve presented and positioned them to make you shine!
Before we dive into how to market yourself or your skills, let’s understand which skills make great Admins! Recently we asked the community what you believe are the most important skills to have as an Admin and you were quick to answer!
Overwhelmingly, the responses fell into these four categories:
Here are some more responses from the community:
From an employer’s perspective, I learned that the number one skill employers look for (outside of the technical know-how) is communication!
When talking with Kimberly Wallins Friedman from Hire On-Demand, it became clear that the ability to communicate with different stakeholders is imperative:
“Being able to speak to stakeholders at varying levels in the company. For example, if you’re talking to a salesperson, it’s important to be concise and to the point vs. if you’re speaking with an executive, it’s important to be able to communicate at a high-level and be able to interact in a way that’s appropriate and in line with that kind of a dialogue. Bottom line: communications skills is the number one soft skill.”
Friedman has over 20 years experience in technology recruiting. She left Salesforce to start her company, Hire On-Demand, which is a specialty recruiting firm. They staff companies with Salesforce Administrators, Developers and all things Salesforce and have been doing so for almost 10 years!
So those are some soft skills that the community & employers believe are important to develop and highlight on your resume.
Of course, the technical know-how can’t be forgotten. Showcase your technical chops by adding your Admin Certs, Trailhead Badges and Superbadges to your profile and resume. In a job market where these skills are scarce and in-demand, it’s important to highlight what you know!
If you’re just getting started with Salesforce and looking to get a job as a Salesforce Administrator, here are some tips:
Have more Admin skills you think are important to highlight? Let us know – comment below!
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