It’s the last Thursday of April, and you know what that means. This week on the Salesforce Admins Podcast, Mike and Gillian are back for another installment of our monthly overview of Salesforce content: the We Still Don’t Know What to Call This Episode. Really, though, we need some help coming up with a name, so please reach out on Twitter and help us brainstorm.
Join us as we talk about all the great Salesforce content from this month, as well as Mike’s breakdown of the ins and outs of casseroles.
You should subscribe for the full episode, but here are a few takeaways from our conversation between Mike and Gillian.
“Here’s the thing about reports and dashboards for admins,” Gillian says, “it’s one of the coolest things you can show leadership.” So many conversations we have with admins include some version of how they struggled to get executive buy-in until they showed them a sexy dashboard that responded in real-time.
For the Schoolhouse Rock fans out there, “3 Is a Magic Number,” and this month we too were obsessed with the number 3. From Marc’s great blog post, “3 Questions Admins Can Ask to Optimize Salesforce,” to our episode with Hayley Tuller, a former Navy combat pilot who became a Salesforce admin, we had tons of content in April that just happened to come in threes.
A lot of unexpected things have happened over the past few months, and Salesforce admins have been there to build things quickly and help their organizations respond. We have some amazing stories of people who have made a difference, and the lessons they learned along the way.
As we’re looking for new ways to connect with each other without being able to walk around the office, Trailhead Live has been a great tool to come together and learn. Gillian did two Trailhead Live sessions this month, one focused on Chatter and another AMA (Ask Me Anything) that brought together product experts to answer your burning questions. We’re going to another AMA next month, so come check it out.
We also take a moment to check in on what we were up to two years ago. This month in 2018, we talked to an Australian powerlifter who earned a golden hoodie, Zayne Turner was ahead of the curve with “SalesforceDX for Admins,” and we launched our “Be a Builder” series to help admins build apps quickly.
Gillian Bruce:
Welcome to the Salesforce Admins podcast and the “We Still Don’t Know What to Call it Episode” where we talk about product, community and careers to help you be an awesome admin. I’m Gillian Bruce and-
Mike Gerholdt:
I’m Mike Gerholdt.
Gillian Bruce:
… and we got some fun things to talk about in the month of April. My goodness, so much content, Mike.
Mike Gerholdt:
Is it April showers?
Gillian Bruce:
We’re showering the community with content. Is that what you think?
Mike Gerholdt:
Oh yes, absolutely.
Gillian Bruce:
I think we’ve, as a team, had a lot of fun really storming on creating great content and getting it out there because times are a little interesting these days, but what we can do is create some awesome content to help everyone.
Mike Gerholdt:
I was going to talk … We should mention user groups too.
Gillian Bruce:
Yeah. One of the cool things I think about everything being virtual is that we are able to go to user groups wherever they are, as long as it fits within our schedule. I’ve dropped into a couple of user groups that I never would have gone to unless I was there for an event otherwise, right?
Mike Gerholdt:
Right.
Gillian Bruce:
You dropped into quite a few just in the last few weeks. Right?
Mike Gerholdt:
I did, Gillian. I’m trying to cover the Midwest. I was in Indianapolis and Kansas City and up there in Minnesota, ey. I feel like the only thing I forgot to do for the Twin Cities user group was make a hot dish. I say that in love because in Iowa, I was raised on casseroles so I should make a casserole for that.
Gillian Bruce:
Yeah, that’s a Midwest thing. I think maybe I had one casserole in my life.
Mike Gerholdt:
Casseroles are so good.
Gillian Bruce:
I don’t know. [crosstalk 00:01:56]
Mike Gerholdt:
99, not enough.
Gillian Bruce:
It’s just a bunch of stuff in a baking dish, right?
Mike Gerholdt:
Yes.
Gillian Bruce:
There’s no other definition of a casserole.
Mike Gerholdt:
No, there’s a formula to a casserole. You need to have a protein, and you need to have a vegetable, and you need to have a binder, and then you need to have a topping like a potato topping so mashed potatoes or tater tots, and then a cheesy element on top. Oh, it’s so good.
Gillian Bruce:
Is it like the American version of a meat pie or something from the UK?
Mike Gerholdt:
Sure, kind of, yeah, but there’s no crust at the bottom. It’s just meat and filling.
Gillian Bruce:
Interesting. Okay.
Mike Gerholdt:
That’s [crosstalk 00:02:43].
Gillian Bruce:
Like a shepherd’s pie? Isn’t that like … They have mashed potatoes in that.
Mike Gerholdt:
It’s like a shepherd’s pie. Sure.
Gillian Bruce:
Okay. All right. Well [crosstalk 00:02:51].
Mike Gerholdt:
It probably counts. I don’t know. Everybody is going to … Now we’re home, we can all make all this great stuff. I’ve made a lot of casseroles.
Gillian Bruce:
Yeah. I look like I’ve eaten a lot of casseroles. How about that?
Mike Gerholdt:
Right. Yes. I made it to a lot of user groups. They’ve done an amazing job. Not that they always haven’t, but they’ve done an amazing job of having a fun time. Some of the user groups have done happy hours that I’ve been to that were thematic. The Indianapolis user group, so shout out to Mike Martin, had a theme going on and had questions so people could pop. It was fun because you could show up but you had stuff to do. That was a lot of fun.
Mike Gerholdt:
The other side, I was in the Kansas city user group and the Twin Cities user group. Both almost did a mini event where they had people presenting. They had different “Zoom” rooms that you could go into to listen to different presentations. The presentations were amazing. You think of how hard it is to do a webinar where you can’t see the audience. You can’t play off people. They were giving slides, and people were doing demos. It was really fun. Outside of not having a hot dish, it was like being there.
Gillian Bruce:
It’s bring your own hot dish. Right?
Mike Gerholdt:
Sure.
Gillian Bruce:
That’s great. Yeah. I think what’s really interesting is to see how the community is finding new ways to share content with each other and connect because we are all discovering that individually and then to see how the community responds is really cool. I love the idea of the separate breakout Zoom rooms. That’s like the next level.
Mike Gerholdt:
It was fun. You could jump in and people had fun with their backgrounds too.
Gillian Bruce:
Oh, Zoom backgrounds are the best. There’s so many fun ones out there. It’s like a Pee-wee’s Playhouse one I’ve been having a lot of fun with or the SNL stage. Yeah, it’s good times. We had a lot of themes of content that jumped out at us this month, and I think the first one is analytics, reports and dashboards. My goodness, we’ve had so many great pieces of content on that.
Mike Gerholdt:
Good stuff in, good stuff out. Only apropos that we start a wrap up podcast with a piece of content that LeeAnne has created.
Gillian Bruce:
Oh, of course, because LeeAnne is the demo master and builds all the cool things and has all the tips and tricks.
Mike Gerholdt:
She’s ahead of the curve.
Gillian Bruce:
Always. If you ever want to know what’s next and what’s cool, you just talk to LeeAnne for 10 minutes.
Mike Gerholdt:
Right. Yeah.
Gillian Bruce:
Yeah, Leanne is helping us get ready for the Summer ’20 release. We’ve got the reports and dashboards best practices videos she put together, which is very, very helpful. Advanced reporting features, that was a blog also that came out. We’ve got so many good pieces about reports and dashboards. I think here’s the thing about reports and dashboards for admins. It’s one of the coolest magical things you can show leadership. I’ve had so many conversations with admins who are like, “So I didn’t really get executive buy-in until I showed my CEO or my head of marketing or whatever this sexy dashboard that respond in real time.” Then, they were like, “Yes, use Salesforce for all the things.”
Mike Gerholdt:
Yeah. Well, I don’t want to jump ahead, but to carry through that theme when we talk about podcasts, the build an app in five hours episode that I did with Jeff Berger, when he rolled out and demoed his app to his executive team, he said, “Of the hour that I spent on the demo, 45 minutes of it was going through the dashboard with the executive team. That was the buy-in portion of it. Everything, process, cool. Stages and path at the top, great.” He said, “Then, I got to the dashboard and that’s where we spent all of our time. That’s where the focus was for the executive team.”
Gillian Bruce:
Well, that’s how people can see what the system is doing. It’s like, “Okay, so we set up all these validations and all this. Our data model will do X, Y and Z, and we’ve automated these processes, but then you can actually visually see that displayed, boom, right there in a dashboard.”
Mike Gerholdt:
Boom, dashboard.
Gillian Bruce:
Boom, dashboard. That should be our new t-shirt slogan, like boom, dashboard.
Mike Gerholdt:
Boom, dashboard. Make a dashboard called boom. Share that on your next call.
Gillian Bruce:
I like that.
Mike Gerholdt:
I like that.
Gillian Bruce:
Show us your boom dashboard.
Mike Gerholdt:
Okay. The second thing that seemed to be our topic or main theme was our obsession with the number three, Gillian.
Gillian Bruce:
Oh, I’m sorry, Mike. What did you say? Did you say the number three?
Mike Gerholdt:
The number three.
Gillian Bruce:
Like three as in-
Speaker 3:
(singing)
Gillian Bruce:
One of my favorite school house rock songs of all time, Three is a Magic Number.
Mike Gerholdt:
[crosstalk 00:08:06] school house rock, right?
Gillian Bruce:
It came out in the ’70s, but I feel like it’s evergreen content.
Mike Gerholdt:
There’s three wheels on a tricycle.
Gillian Bruce:
There sure is. In fact, you know what else? There’s also three things on a tripod.
Speaker 3:
(singing)
Mike Gerholdt:
Nice.
Gillian Bruce:
It’s an informative video.
Mike Gerholdt:
You learn so much.
Gillian Bruce:
It is.
Mike Gerholdt:
We learned we like the number three this month.
Gillian Bruce:
We sure do.
Mike Gerholdt:
On the blog side, Marc wrote three questions admins can ask to optimize Salesforce, which I think if I were to read this blog post, I would print it off and laminate it and then stick it next to my desk because I think those three questions, you’re probably going to ask for every single project you head into.
Gillian Bruce:
Oh, completely. Here’s the thing. This is relevant for Salesforce admins, but really anyone building anything in Salesforce. Whether you are maybe a developer or you’re a consultant or something, it’s a great breakdown of the things that you need to be asking and thinking about as you’re starting a Salesforce project. Marc does a great job breaking it down.
Mike Gerholdt:
Now continuing our theme of three because it’s a magic number, Gillian, you talked about-
Gillian Bruce:
I talked to Hayley Tuller.
Mike Gerholdt:
Yes. Three things that the Navy taught her to be a successful Salesforce admin.
Gillian Bruce:
Yeah. Hayley is incredible, by the way. She was a Navy combat pilot that then transitioned her career to becoming a Salesforce awesome admin, Salesforce consultant. Hayley had some incredible tips about things that she learned as a combat pilot in the military that have translated really well into her Salesforce career as well. A lot of those things are there were some lessons that I think were maybe a new way to think about for a lot of us, and the three top things that I got from that were prioritization is super important. I love how she says, “How do you start to eat the elephant? You just take one bite. You just go for it.”
Gillian Bruce:
Then, this idea of radical ownership, which is just like in the military, “Hey, the buck stops here. I have to get this done no matter what.” Then, upper leadership. We talk about leadership downward, I guess if that’s the right word, but how do you lead up? How do you get your leaders to follow your lead, so to speak? I think as an admin, that’s really important because you are that agent of technological change in your organization, and you need to get buy-in and people to support you. Great conversation. I loved chatting with Hayley.
Mike Gerholdt:
Yeah. Also, I learned, and I hope everybody else did too, from Ciara Skiles three things that she learned in retail that made her successful as a Salesforce admin and continuing a lot of those themes, Gillian, that you’re talking about with Hayley; communication, breaking down barriers. I think the one thing that really resonated with me was really being bought into the solution and being personally vested in helping that solution come and the person be successful. That was something that really resonated with me. It was also great to talk about retail stuff with Hayley because we all know what those day after Thanksgiving dressing rooms can look like.
Gillian Bruce:
Well, you have retail experience too, Mr. Gerholdt.
Mike Gerholdt:
I do. I’ve sold hats and sweaters and shoes.
Gillian Bruce:
That’s good. You were missing the pants part, so you almost got the full wardrobe. [crosstalk 00:12:03] Not now anyway.
Mike Gerholdt:
Shoulders up on camera.
Gillian Bruce:
On that note, we also had one more number three podcast, and this was actually really fun. Both you and I got to talk to Justin Kuryliw, and we got to talk to him about how he and his amazing team internally at Salesforce was able to very quickly create and deploy Salesforce crisis app, which was a really interesting story I think for all admins because it shows you how quickly you can organize, delegate and just build and get something out the door, and I think for everyone right now trying to get really good solutions quickly is very important. That was a fun conversation, and it’s a Labs app that now everyone can go access and use in your work, which was fun.
Mike Gerholdt:
Absolutely. It was good to hear how they responded very quickly and where they focus their time. I think that was a lot of the things that I learned in all of our three episodes, was there’s a lot to do, but it’s where do you focus your time? For Hayley and for Justin, it was where do you focus your time to have the biggest impact on what you can achieve?
Gillian Bruce:
Yeah. You talk about teeing. That was a great episode actually to tee up for the incredible episode that you mentioned earlier where you got to talk to Jeff Berger.
Mike Gerholdt:
Yeah. One of the user groups that I mentioned earlier on the episode that I was in was the Kansas City user group, and they had Steve Mo on, who presented, and really gave people a deep insight into I think just how many formulas he has probably written, which I’ve seen the presentation a few times. I learned-
Gillian Bruce:
It’s more than three.
Mike Gerholdt:
It’s more than three. It could be a magic number, but it’s more than three. They transitioned to that. Jeff, who’s also the co-lead of the Kansas City user group, gave a demo of an app that he built for his bank to help with the paycheck protection program. I think I’m getting the three PS correct. As we all know, time was of the essence for that app. They got the requirements on a Friday afternoon. He took a call from his boss on a Saturday morning. By Saturday night, he had a demo ready. By Sunday, he was outlining the training program. Sunday night, so less than 24 hours after getting the requirements for the app, he was already doing a training class, which meant that the entire team at his bank and their branches could walk in Monday morning and be able to answer the phones when they were ringing to give all of their customers complete transparency into the application process. I was just literally blown away at how quick he was able to build and deploy an app on the platform.
Gillian Bruce:
It’s so awesome. I think what’s also really cool about that is it was low code solutions. It was all this-
Mike Gerholdt:
100%.
Gillian Bruce:
Yeah. No fancy apex triggers and things like that.
Mike Gerholdt:
Jeff didn’t set up coding. He didn’t have the time to, but he did what I think was super impactful, was he early on recognized his own knowledge limitations and what he needed to focus on in order to play the app. In this case, it was understanding community licenses. When you hear them, and we’ll include the link in the show notes, listen to the episode because the one thing that really struck me was I think everybody forgets about the impact that the apps that you build have. For Jeff, he was building an app that he knew individuals in his community were directly going to benefit from, like the ability for their bank to not only process the applications but be able to understand where to reallocate people so that they could go through those applications correctly and get the money allocated was key.
Mike Gerholdt:
For him, if you think about it, going out in the community, he knows he had a positive impact on his community by building the app. The apps that you build impact people. It’s not just nameless, faceless. These are people in the Kansas City area that that Jeff directly helped to benefit. That part to me was very touching.
Gillian Bruce:
Yeah. The impact I think is something that’s always hard I think for us to keep in mind, especially even when you’re just looking at what’s in front of you or who you’re talking to every day, but thinking about, “Okay, yes, this is having impact for my users, but actually it’s also having a big impact in the community, in the real world, in the outside world.” I think to your point, Mike, it is very rewarding when you think about that and what’s possible and be like, “Hey, I did that. I made a difference today.” That’s really cool.
Mike Gerholdt:
Yeah. Well, Gillian, let me tell you that three is a magic number. Moving off of three, the one thing that I think had a really big impact is you did a lot of Trailhead Live sessions in the month of April.
Gillian Bruce:
I did. I had a lot of fun. I did my first Trailhead Live and then quickly did my second one because I was like, “Hey, this is fun. Let’s do this again.” I got to say, I’m a fan of the streaming. I think it’s fun. It’s a way to connect with people without really seeing them in person in some way. Yeah, I’ve done two Trailhead Live episodes. It’s been really fun to stream directly to the community. I think right now, a lot of us are doing a lot of unique communication methods.
Gillian Bruce:
The first session that I did on Trailhead Live was actually about how you can build organizational trust using Chatter. I think one of the things that brought this to mind for me is that a lot of us are no longer walking around the office and being able to check in on each other and see each other face to face. We’re having a little bit of a challenge in terms of how do you keep that communication up, how do you keep that relationship up? You know what? Chatter is a great tool for that. We had a good session where I went over some best practices. What makes a good Chatter post? How you think about how to use Chatter within your organization? Yeah, it was a fun session. It was my first Trailhead Live so we got through it.
Gillian Bruce:
Then, came back a week later with an awesome admin AMA session, which was really fun. We got some questions ahead of time from the community and then we got some live. I did the best I could to answer all of them. We got some product experts that I reached out beforehand to try and help me answer the many, many roadmap questions that we got. We did the best to answer what we could, but it was great to be able to source some of those answers from the community. I think we’re going to try and do that again.
Mike Gerholdt:
I thought it was fun. I liked it.
Gillian Bruce:
Yeah, it was fun. I highly encourage people to have fun with streaming because there was a unique vibe and energy that comes from being able to live address folks who were asking questions.
Mike Gerholdt:
Coming up next will be the Gillian Bruce late night talk show.
Gillian Bruce:
Well, no, let’s not make any promises now. Also my late nights these days are 8:00. I don’t know. That’s not really late for most people, but I usually fall asleep right about then.
Mike Gerholdt:
Okay. Well, it was a fun idea.
Gillian Bruce:
Yeah, that’s true.
Mike Gerholdt:
Let’s see. I think it’s always fun if we wrap up these episodes in … I don’t know what to call it. We don’t know what to call this episode anyway, but I’m calling it the way back machine.
Gillian Bruce:
Yeah. [crosstalk 00:20:13] Where did you get that from, Mike?
Mike Gerholdt:
From Mr. Peabody, which was from moose and squirrel. That’s my horrible accent.
Gillian Bruce:
Is that your Rocky and Bullwinkle evil character accent?
Mike Gerholdt:
From moose and squirrel. It could play seven degrees of separation via X-Files. There was an X-Files episode where they mentioned the “Hush-a-Boom”, which is a Rocky and Bullwinkle episode, because they’re spoofing Rocky and Bullwinkle on X-Files. I can relate a lot of things [crosstalk 00:20:51] X-Files.
Gillian Bruce:
I had no idea that that happened. The only thing I know about-
Mike Gerholdt:
Random weird trivia that I know. I didn’t know about school house rock, but Rocky and Bullwinkle and X-Files, yeah, I can relate those two.
Gillian Bruce:
I just like X-Files because Gillian Anderson made everybody able to pronounce my name correctly.
Mike Gerholdt:
Right, exactly. Okay. I went into the way back machine. That’s my way back machine sound because if you’re going to invent a time machine, it should make a funny noise, right? Yeah.
Gillian Bruce:
I was doing the [crosstalk 00:21:27].
Mike Gerholdt:
2018. Are you doing the …
Gillian Bruce:
Yeah, exactly.
Mike Gerholdt:
Okay. Don’t fall off your chair. In 2018, Gillian, you interviewed Rebecca about, she’s a power lifter, about her Salesforce career.
Gillian Bruce:
Yeah. Bec Aichholzer, she is part of our Australia Trailblazer community. What was really fun is I was interviewing her, learning all about some of the cool things that she’s done in her career, transitioning into being a Salesforce admin. She went on to win the Golden Hoodie. She also was a power lifter, and so I was like, “Oh my, gosh, the crazy CrossFit inside of me is so excited to talk to you.” When you put that in the notes, it was like, okay, I need to get back into lifting because she really lifts thousands of pounds every week. I have a barbell that I’m staring at right now that I need to [crosstalk 00:22:24].
Mike Gerholdt:
Sure.
Gillian Bruce:
Anyway, yes, Bec was awesome, and she is an incredible member of the community. It’s funny, though, it was two years ago because she’s already done so many cool things since then.
Mike Gerholdt:
Sometimes I look back at those episodes, I’m like, “Really, that was two years ago?”
Gillian Bruce:
Crazy.
Mike Gerholdt:
Speaking of really, was that two years ago, Zayne Turner was ahead of the curve and wrote a blog post on giving us insight for SalesforceDX for Admins.
Gillian Bruce:
Yeah. I got to chat with Zayne, and she explained, “Oh yeah, DX is not just a dev tool. This is actually something that’s going to enable admins and devs to build together.” I was like, “Oh, that’s cool. I didn’t think about that.” I think that was when we were first rolling out DX, and now two years into it, it’s a much more complex tool, but it is definitely a great way for devs and admins to collaborate when you’re building, so scratch orgs, all the things. Very cool.
Mike Gerholdt:
When DX was just a wee, little lad.
Gillian Bruce:
A little baby DX.
Mike Gerholdt:
Baby DX, that’s what we should have. You’ve seen those new baby Yoda dolls?
Gillian Bruce:
Oh my, God, I want one so bad.
Mike Gerholdt:
Have a baby DX doll.
Gillian Bruce:
Yes.
Mike Gerholdt:
I also found that it was the Rebecca on our team launched the first iteration of Be an Innovator series.
Gillian Bruce:
Yeah, it was Be a Builder. It was first time we did anything like this. It was like, what, a 10-day challenge where each day, there was a short video, and I think LeeAnne was the first one to do those videos.
Mike Gerholdt:
Probably. She’s ahead of the curve.
Gillian Bruce:
It was like this journey of building an app in 10 days with these steps, and then there were prizes and whatnot, but it was a great way to quickly get up to speed on what it takes to build an app and doing it together. It was really fun. Now we have Be an Innovator series that happen a couple times a year, which is really exciting. It has proven to be a successful way to build together as a community and learn together as a community.
Mike Gerholdt:
It comes out like your favorite streaming show.
Gillian Bruce:
Yeah, exactly [crosstalk 00:24:28]. You can binge it.
Mike Gerholdt:
This year on Be an Innovator. I need to get that guy to do the intro so that every time you go to do a Be an Innovator, “Today on Be an Innovator.”
Gillian Bruce:
You got it, Mike. You should just do it.
Mike Gerholdt:
[crosstalk 00:24:43] That’s a good idea too. I found a picture. This will be your opportunity to go to the blog post from 2015, which is super doodley do back when the whole team at the time was in Chicago for our World Tour event.
Gillian Bruce:
When you say the whole team, I think there were officially four of us on the team.
Mike Gerholdt:
Four, yes, four.
Gillian Bruce:
There are six people in the picture, but only four of those were actually on the admin team.
Mike Gerholdt:
We included everybody in our pictures.
Gillian Bruce:
Sure did. That was when we had our superhero pal, wham, fun thing.
Mike Gerholdt:
Uh-huh (affirmative). Yeah, the Hulk fist. Remember? They used to make noise.
Gillian Bruce:
Yeah. I’m looking at this picture and I’m very impressed by your mustache, Mike.
Mike Gerholdt:
Well, when in Chicago, I have no idea what a mustache does in Chicago [crosstalk 00:25:37].
Gillian Bruce:
It was good. Yeah, it’s amazing. Five years ago, man, that was I think our first time that we, first or second year, that we actually had admin sessions and admin theaters at all of the world tours. It was very fun to be a part of growing that and getting to know and connect with the incredibly powerful and awesome admin community, and then, gosh, five years ago, that’s incredible.
Mike Gerholdt:
Wow. It feels like a long time.
Gillian Bruce:
It was a long time.
Mike Gerholdt:
So does March feel like a long time too.
Gillian Bruce:
We’re in April.
Mike Gerholdt:
I know.
Gillian Bruce:
Although I don’t think March has ever ended.
Mike Gerholdt:
I’m still stuck on the line I heard in SNL. “It’s sometime between March and August.”
Gillian Bruce:
Yeah, it’s March 42nd.
Mike Gerholdt:
March 42nd. There you go. That’s good. Well, for those of you still listening, we would love to know what we should call these episodes.
Gillian Bruce:
Yeah. We asked last time. We didn’t get a lot of help with that, so come on, people. Help us out.
Mike Gerholdt:
I know. While you’re cooking, you can say, “Oh, that would be a great name for the episode,” and then just tweet it to Gillian and myself.
Gillian Bruce:
Yeah. As you can tell, we’re lacking a little creativity here, so we’ll take any and all ideas into consideration.
Mike Gerholdt:
It could be a three-things episode. Three is the magic number.
Gillian Bruce:
Oh, yes. I’m going to have that song stuck in my head all day now.
Mike Gerholdt:
Most people will.
Gillian Bruce:
(singing) Okay. Nobody wants to hear me sing that. Nobody.
Mike Gerholdt:
They just also tweet it as the fun things around their house that have three in it. That would be fun-
Gillian Bruce:
Oh, yeah, that would be great.
Mike Gerholdt:
… or something they have three of because I recently put in a groceries order, and I accidentally clicked the cooking spray. I have three cans of cooking spray now.
Gillian Bruce:
It’ll last you a while.
Mike Gerholdt:
Three cans. It could be that magic number.
Gillian Bruce:
Well, this was fun, Mike. I love our chance to catch up and recap all of the amazing content on what we’ve been seeing happening in the community every month. This is good. Here we go, episode two of this next. This is good.
Mike Gerholdt:
Episode two. Next month is episode three.
Gillian Bruce:
Oh my, God. We should celebrate.
Mike Gerholdt:
We should. If you want to learn more about all the things Salesforce admin, go to admin.salesforce.com to find more resources. Hint, that’s where all the links to the show and all the blog posts we just mentioned will be. As a reminder, if you love what you hear, be sure to pop over to iTunes. Give us a review. I promise, Gillian and I will tweet out one, if you submit one. You can stay up to date with us on all things social for Salesforce admins. We are @SalesforceAdmns, no I on Twitter. You can find me on Twitter. I am @MikeGerholdt. Gillian is @gilliankbruce. With that, stay tuned for the next episode and we’ll see you in the cloud.
Today on the Salesforce Admins Podcast, Admin Evangelist Josh Birk sits down with Kat Holmes, Chief Design Officer and EVP at Salesforce. Join us as we chat about diversity, accessibility, and her book, Mismatch: How Inclusion Shapes Design. You should subscribe for the full episode, but here are a few takeaways from our conversation with […]
Today on the Salesforce Admins Podcast, we talk to Lizz Hellinga, Consultant and Salesforce MVP. Join us as we chat about why product management principles in Salesforce are crucial if you want to take advantage of new AI tools. You should subscribe for the full episode, but here are a few takeaways from our conversation […]
Today on the Salesforce Admins Podcast, we talk to Tom Leddy, the Product Director of Decision Guides at Salesforce. Join us as we chat about decision making in the age of AI and why cleaning up your data is more important than ever. You should subscribe for the full episode, but here are a few […]
