AI for Admins Series

Keep up with the AI for Admins blog series so you can drive productivity, focus on the right tasks, and enhance business processes with Salesforce Einstein. Each post in the series highlights a different product area, diving deep on some Artificial Intelligence features and giving you loads of example use cases.

What You Can Do with Einstein Opportunity Scoring

“We don’t really know.” “We will try it and then find out.” These are the typical answers I get when I ask customers how they will use Einstein Opportunity Scoring, a feature that uses artificial intelligence to tell you the likelihood that an opportunity will be won. Not having a clear sense of why to use a product is a recipe for low adoption, frustration, and, eventually, indifference. Read more.

 Freemium Einstein Features Included with Your Salesforce Edition

If you haven’t explored Einstein features in your Salesforce org yet, now is the time! There are a ton of free features available to help you and your users, no matter what your use case is. Einstein uses artificial intelligence to help you and your users focus on the right deals, make the right recommendations, send the right content at the right time, and more. Read more.

 AI for Admins: Improve Users’ Search Results with Einstein Search Personalization

Your users don’t have time to go on a scavenger hunt every time they need information. Getting to know how each user works is at the heart of how personalization delivers a unique experience. Save time and clicks by enabling Einstein Search Personalization, now Generally Available in Winter ’21! Read more.