By: Month: June 2020
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In times of crisis, Artificial Intelligence (AI) is more important than ever. As admins, we want to continue to drive productivity, focus on the right tasks, and enhance business processes. This may look like: Prioritizing customer questions and cases to the right teams Quickly resolving common customer service questions with bots Predicting cash flow and […]
Editor’s note – This blog has been updated from the original publication in June 2020 to reflect that DevOps Center is now Generally Available, as of December 9, 2022. Salesforce Admins have been waiting patiently for the past few years for updated tooling to manage changes and deployments in Salesforce. We’re happy to share that the wait […]
Today on the Salesforce Admins Podcast, we’re talking with Niket Trivedi, the Product Manager for Salesforce Optimizer at Salesforce. We find out what’s new for Salesforce Optimizer in Summer 20, and it turns out there’s a lot going on. Join us as we talk about what went into converting a PDF report into an app, […]
With Dynamic Forms and Actions going non-GA preview and Beta respectively in the Summer ’20 Release, we were extra excited to help admins all over get hands-on with the highly anticipated new features. Dynamic Forms and Actions let you, as a Salesforce Admin, build highly flexible, dynamic experiences your users will love, enabling you to […]
The Lightning Report Builder is powerful, and there is so much functionality available to you and your users. Let’s review the Lightning Report Builder interface in detail to uncover some of those hidden gems ? ! We’ll use a sample Opportunity Pipeline report as an example to walk through and highlight some of the useful […]
Technology is constantly evolving, and Salesforce Admins are among the best at keeping up. We get certified on new releases, learn about new technology, and constantly strive to stay ahead of the curve. So what’s the latest technology you should be mastering? It’s Quip for Customer 360, and there’s a new Trailhead Trailmix and special […]
We know that you, as Admins, are always improving productivity for your users by securing data, ensuring your Salesforce instance is clean and free of technical debt, and staying up to date on best practices. However, it can be challenging to find the time for org maintenance. With the new Salesforce Optimizer Lightning app, you […]
Today on the Salesforce Admins Podcast, we bring on Tim Dubois, the Product Manager for In-App Guidance at Salesforce. We learn how admins can take advantage of this cool feature and some best practices for creating these cool prompts. Join us as we talk about best processes for floating prompts versus docked prompts, how to […]
Discover Summer ’20 Release features! We are sharing five release highlights for admins and developers, curated and published by our evangelists as part of Learn MOAR. Complete the trailmix by July 31, 2020, to get a special community badge and unlock a $10 contribution to Bibliothèques Sans Frontières (Libraries Without Borders). Every Salesforce Release holds […]
