On today’s episode of the Salesforce Admins Podcast, we’ve got two members of the Salesforce team: Scott Allan, Sr. Manager of Product Strategy, Customer & Market Insights, and Hannah Donovan, Product Management Specialist. We’re checking in to find out what’s new with the IdeaExchange and how they’re both working hard to make it even cooler. […]


? Did you know you can use custom permissions to display screen flows in Lightning pages? Follow along to learn how in this step-by-step tutorial. This video is perfect for admins of all experience levels. No Flow experienced required! In this video you will: Create a custom permission Assign it to a permission set Assign […]

Hello, #AwesomeAdmins! Today, I’d like to introduce you to custom permissions, a fairly underutilized configuration feature that’s been around since Winter ’15. While this is more heavily used in code, it’s also available for use by admins. In fact, I believe every admin should have this feature in their superpower tool belt. So, what are […]

The IdeaExchange is an always-on customer feedback platform where you can connect with the Trailblazer Community and Salesforce Product Managers. Through posting, voting, and prioritizing ideas on the IdeaExchange, you influence product roadmaps to make Salesforce better for everyone. Over the years, we’ve collaborated with you to build a better IdeaExchange. And now, it’s finally […]

For this episode of the Salesforce Admins Podcast, we bring back John Demby, Senior Manager of Tableau Portfolio and Strategy, to recap his experience at Dreamforce. You may or may not have seen him in the background in a silver cowboy hat repping his native Texas. Join us as we talk about the future of […]

“Expert Corner” is an interactive video series made for our #AwesomeAdmin community. Each episode features Salesforce Product Managers and experts sharing new and upcoming features and functionality for admins. Join us for a chat with Slack Product Owner, Angela Kirchhof. We will dive into how you can get started with Workflow Builder, how to find […]

In the Summer ’21 Release, we brought you the Guidance Center, your one-stop shop for learning and adoption best practice content all within the Sales and Service Cloud side panel. Since then, we’ve been hard at work adding more products and improving content and features so that you can have a faster onboarding experience as […]

Editor’s note: This post was updated on October 27, 2022, with the latest information and resources. If you’ve been keeping watch, you may have noticed there’s been a lot of investment in each release to enhance features in Flow Builder, the no/low-code solution for automation. If you caught the Winter ’22 or Winter ’23 Admin […]

Last week, Dreamforce 2021 returned as a 3-day hybrid event with both in-person and online experiences for Salesforce Admins, Developers, Architects, and Trailblazers. To say we dropped a plethora of knowledge at this year’s event would be, in my opinion, an understatement. So, I’m here to help break down the big news and key highlights […]