Editor’s note: This post was updated on November 22, 2022, with the latest information and resources.
If you’re looking to build a successful career in the Salesforce ecosystem, becoming a Salesforce Administrator is a great way to start. The demand for Salesforce Admin skills is skyrocketing because of the important role they play in helping companies reach their goals using Salesforce.
We’re here to help you get started on your journey by providing you with all the resources and support to navigate and grow your career as a Salesforce Admin. Since everyone’s career path is different, the below is not intended to be used as a checklist of things you must do, rather it is intended to be a guide to help point you in the right direction.
Exploring the admin website will give you access to pages and pages of resources for #AwesomeAdmins, such as blog posts (like this one), a schedule of upcoming events and webinars, and tons of inspiration!
The Salesforce Admin Skills Kit is your blueprint for success, helping job seekers and employers understand the skills required to be a successful Salesforce Admin in today’s world.
Trailhead is the fun way to learn! Earn badges, points, and real-world credentials while you learn about all things Salesforce, hone your professional skills, and explore topics like equality in the workplace and the future of AI in business.
Learn and get inspired by watching videos featuring admins and product experts.
The Salesforce Admins Podcast features real-life Salesforce Admins, product managers, and community leaders who transform businesses, careers, and communities with clicks, not code.
Visit the Trailblazer Community and dive right in! This online community is where connection, discussion, and problem-solving all happen in real time. Become a part of the community to find support during your journey and help other Trailblazers!
There are many great ways to start or change your career in the Salesforce ecosystem. The resources below are amazing jumping-off points if you’re considering or searching for a new position.
Attending Salesforce Events like World Tours, TrailblazerDX, and Dreamforce are experiences like none other! Find one near you through these links, and start learning and connecting with admins today.
Get to know your peers and how they’re using Salesforce by attending Trailblazer Community Group meetings. Community Groups meet regularly, either virtually or in person, so Trailblazers can get to know their peers. You’ll love meeting and collaborating with Trailblazers in your area and around the world!
Community conferences are put on by members of the community, for the community! Attending one will not only give you access to incredible content but also the chance to meet local Trailblazers and hear many inspiring stories of success.
The #AwesomeAdmin community thrives online! Follow our social pages (if you haven’t already) and stay connected by tagging our handles and using our hashtags.
As Salesforce Admins, we have clear core responsibilities that define our day-to-day roles. We manage users, data, and product, provide actionable analytics, and oversee security. But we’re currently in the third wave of the artificial intelligence (AI) revolution: contextual and generative AI, characterized by prompt-based generative AI, real-time AI applications, and autonomous agents. This means […]
Over the past decade, the Salesforce Admin role has undergone a remarkable transformation, evolving alongside the platform itself from a simple CRM tool to a robust business ecosystem. As Salesforce has grown, so too has the significance and complexity of the admin role, making it one of the most critical positions within any organization leveraging […]
Your role as a Salesforce Admin demands more than just technical know-how—it requires creativity, problem-solving, and the ability to think beyond the basics. While there are plenty of resources available that teach you the “how” of Salesforce, from documentation to step-by-step tutorials, there’s something invaluable about understanding the “why.” Podcasts, often overlooked as a learning […]
