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As someone completely new to the Salesforce world, I know exactly how it feels to be faced with a powerful new technology like Agentforce. When I was asked to explore what it means to build an artificial intelligence (AI) agent, my first reaction was to look over my shoulder to see who they were actually […]

There’s been a lot of talk about the Agentforce development lifecycle. As admins, we know that you can’t just jump into building without an implementation plan to guide users to adopt new technology. So how do we get to the development lifecycle and create a partnership between our users, customers, and agents? We build a […]

At TDX 2025, Agentblazers came together to demonstrate what happens when creativity meets artificial intelligence (AI). The Agentblazer Showcase featured Salesforce Admins and community members who built innovative Agentforce solutions to solve real business challenges. Each had just four minutes to demo their use case—and they delivered. These builds didn’t just show what’s possible with […]
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Which skills do admins need to succeed in today’s world? Watch our new "Skills for Success" video series to find out!