Read through this profile of #AwesomeAdmin Drew Dayton!
When I started using Salesforce, I really liked using the platform because I knew there were a million things I could do with it. With so many capabilities, I realized I wouldn’t be doing the same thing over and over again.
The most important skill for a Salesforce Admin is patience with your users. Remember that not everyone is as technical or familiar with Salesforce as you. Having patience for my users enables me to provide good customer service as I strive to architect a system that helps them be more efficient in their job.
If you are an Admin, don’t be afraid! Don’t wait too long to ask for help. The Salesforce community is very gracious and helpful, so don’t be nervous to ask a question. I have never felt stupid for asking for help, so don’t let that feeling stop you. If you need help, just ask!
Read through this profile of #AwesomeAdmin Karen Xiao! Favorite Hack: The Power of 1 Admin Hero: SteveMo Admin Motto: “Listen with the intent to understand, not the intent to reply” – Stephen Covey Why did you become an Admin? I just became a Salesforce Admin less than a year ago, after spending over 20 years […]
Read through this profile of #AwesomeAdmin Davina Hanchuck! Favorite Feature: Process Builder Favorite Hack: Images in fields. Admin Motto: Lean on your community. (That’s where I get all my answers!) Why did you become an Admin? I chose to become a Salesforce Admin because the role was intriguing and the system just made sense. Every […]
Read through this profile of #AwesomeAdmin Shonnah Hughes! Favorite Hack: The Power of One Admin Hero: Leyna Hoffer & SteveMo Favorite Feature: Process Builder Why did you become an Admin? I was working at a small organization and, as comes with the territory, I was wearing multiple hats. As both an end user and default […]
