As a Salesforce Admin, one of your core responsibilities revolves around Adoption, ensuring end users are able to take advantage of Salesforce to increase their productivity. Adoption can also be one of the hardest things to drive, because it involves other people. Unlike developing an app or customizing a Lightning page, which are activities fully in your control as an #AwesomeAdmin, adoption means influencing and encouraging others to do the activities within their control.
We know this is top of mind for you always, and so we’ve pulled together some key resources for you.
Interviews and insights about driving adoption as a solo admin, using Chatter to increase Adoption, and tips for getting users to adopt Lightning Experience:
This post was written by Fike Corporation, a Salesforce customer. As Salesforce Admins, we’re on the forefront of innovation and digital transformation as we change our businesses. Here at Fike, we’ve seen a lot of change over the 75 years we’ve been in the industrial manufacturing business, but the biggest recent shift has been reinventing […]
Quick Actions in Salesforce are a fast way to predefine field values and streamline inputs for speedy, seamless entry of data—thus their name, Quick Actions. However, do you find that your upper-right-hand bar in Lightning is overloaded or that Case Actions are a bit confusing to end-users? That’s where Quick Actions Everywhere, the open-source (free!), […]
As a Salesforce Administrator, you may think that managing your Salesforce Org is your only job. In truth, that’s really only half of the job. The other half is working with your users. This might mean hands-on training, creating documentation, hosting planning meetings, and communicating changes as needed. Among those tasks, communicating with your users […]