Looking for more True to the Core Deep Dive? In this post, we recap the highlights from our third session on Lightning Experience performance and Agentforce Vibes. This special monthly series builds on the trusted True to the Core format you know and love, offering you a closer, more focused look at specific Salesforce Platform […]
Out of the box, Agentforce provides Salesforce Admins with a plethora of AI models to work with from leading vendors like Anthropic, OpenAI, and Google. When using tools like Prompt Builder, admins can select these models specifically to see if different models achieve different results. While they typically produce fairly similar results, newer or larger […]
This blog is written by Jennifer Lee in collaboration with Jeremiah Peoples, Staff Developer Advocate at Slack. As Salesforce Admins, we’re all about creating incredible user experiences and driving efficiency for our business. But one of the biggest blockers we can help solve is that dreaded swivel chair. It’s a modern work challenge. You know […]
If you’re a Salesforce Admin, you know your job isn’t just about managing data—it’s about making the business run better. You connect the dots, automate the busy work, and turn ideas into systems that scale. That means figuring out how to make AI actually useful at work. But the moment you try to put it […]
Flow has become the backbone of modern automation in Salesforce, giving admins and developers a powerful way to streamline business processes without writing code. With that power, adoption has grown rapidly across orgs of all sizes, but at enterprise scale, it comes with real responsibility. High-volume processes and mission-critical automations leave little room for error. […]
It was so fun working with Mike Reynolds on an episode of Slack School, where we showed how easy it is to connect Salesforce and Slack. I, of course, played the role of Salesforce Admin. 😉 And Mike, the Slack admin. Slack is a conversational interface, the place where your employees work and collaborate. Salesforce […]
After years of staring at bright screens, managing eye fatigue, and cleaning your blue-light glasses, we’re thrilled to finally launch dark mode (beta) to Starter orgs in Winter ’26. We know you’ve been asking for this feature for years, so we needed to do it right and ensure the experience would be stable across our […]
Wow! Dreamforce 2025 was one for the books. From connecting and learning together to building the Agentic Enterprise, the event was packed with inspiration and innovation — including some game-changing announcements in the Admin Keynote. This year’s keynote took us to Coral Cloud Resorts, a fictional luxury resort featured in Trailhead challenges and Agentforce NOW workshops […]
Editor’s note: This post was updated on January 15, 2026, with the latest resources and information. Setup with Agentforce is now available in beta. Hello, Awesome Admins! I’m excited to tell you about how we’re improving Setup with the power of Agentforce (now in beta). Setup with Agentforce (beta) will make your life easier by […]
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