The Salesforce Summer ’21 Release is now live for all orgs, and we’ve loved hearing how you plan to use many of the features. Each release, we have a fun Treasure Hunt in the Release Readiness Trailblazer Community and our community members tell us what nuggets they’ve found. For this blog, we thought we’d look […]

Editor’s note: This post was updated on March 15, 2022, with the latest information and resources. Admins like you know workflow requirements are becoming increasingly complex. Simple processes have evolved to span multiple users or departments. You may have to wait days, weeks, or months between each stage of a workflow. Every handoff between users […]

At Salesforce, we build security into our products and processes from the ground up. But our commitment to delivering secure products is only half the story because we believe security is a shared responsibility between Salesforce and our customers. As an admin, you have a unique opportunity to become a security advocate — or champion, […]

Editor’s note: This post was updated on January 31, 2024, with the latest information and resources.  There’s no way around it: Salesforce Flow is the automation tool of the future. Flow is not just an ‘admin tool’ — it’s the holy grail of declarative development that unites developers AND admins by allowing the use of […]

Welcome to another post in the “How I Solved This” series. In this series, we do a deep dive into a specific business problem and share how one #AwesomeAdmin chose to solve it. Once you learn how they solved their specific problem, you’ll be inspired to try their solution yourself! Let’s take a look at […]

I learned about the Salesforce community the hard way. I pretty much tripped and fell into a Salesforce role in 2014 after the company I worked for was acquired. I had no background in technology, having graduated with a degree in Leisure Studies and worked in various administrative roles. I stepped into a Solutions Specialist […]

Last year, Salesforce brought you completely reimagined virtual experiences. For TrailheaDX ’21, we’re continuing to innovate and build on these one-of-a-kind virtual experiences that connect makers, builders, doers, and dreamers looking to improve their Salesforce skill sets. This year’s event includes exciting new demos, customer testimonials, content episodes featuring the latest technology, Q&A with product […]

Raise your hand if you’ve ever been asked, “What does a Salesforce Administrator do?” Raise your hand again if you’ve struggled to answer this question. Me too. As a Salesforce Admin, you wear many hats. And sometimes, it can be difficult to articulate everything your role encapsulates, your experience, and the value you add to […]

As part of our continuing drive to make Lightning pages more dynamic and interactive, we are excited to give you a sneak peek at our next big thing™ to address this issue: Dynamic Interactions.  Today, if you want components on a Lightning page to talk to each other, you need developers to write code and […]