Get hands-on with the features and functionality we showed during the #AwesomeAdmin Keynote!
At the Admin Keynote, we focus on sharing stories and demos that are actionable right now. Carlos Umana champions productivity with Lightning, Nana Gregg delivers innovation with Lightning Flow, and Katharine Clark connects experiences with integrations to communities. And, now it’s your turn!
We want to make sure you have all the tools you need to implement the same innovations at your company. Start doing the DF18 Admin Trailmix to get hands-on with these new features and functionality.
Plus, complete the trailmix by October 31st, 2018 to get a special #AwesomeAdmin SuperCloudy badge! That special Cloudy badge will be awarded to your profile after 10/31.
Looking for a little extra motivation to keep up your learning and earning with Trailhead? We got you! We’re bringing the fun (and challenge) of our event-based game, the “Quest,” to your everyday Trailhead life. Get ready to up your learning game with Trailhead Quests! Challenge yourself with a quest to learn new skills and win fun prizes.
If your service reps are feeling the pressure, they’re not alone. According to the latest State of Service report, 86% say customer expectations are higher than ever. That’s where you come in. As an admin, you’re the one making sure your team has the tools to meet those expectations. Enter: Service Replies. This artificial intelligence […]
As Salesforce Admins, you play a key role in delivering a smooth experience for internal teams at your company by customizing and maintaining the tools that make their day-to-day easier. One powerful tool you can leverage is Service Replies, which uses generative artificial intelligence (AI) to assist your service reps by suggesting responses directly within […]
Not long ago, writing code was the golden ticket to tech career success. Developers reigned supreme, and orgs raced to hire as many as possible. But as this CIO article points out, the tide is turning. Traditional development roles are cooling off, and artificial intelligence (AI) tools are doing more of the heavy lifting. But […]
