Archives

By: Month: July 2020

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The We Still Don’t Know What to Call it Episode

July is almost over, and that means another special episode to recap great Salesforce content this month. This week on the Salesforce Admins Podcast, Mike and Gillian are back with a new What Do We Call It episode. If you have a better idea for a name, reach out on Twitter. We’re all ears. Join […]

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Creating an AppExchange Strategy

Editor’s note: This is one of our most popular posts, so we’ve updated it with the latest information and resources. A big portion of a Salesforce Admin’s job is listening and learning. Listening to your users and learning what they need will not only help you drive adoption but also help shape your feature roadmap. […]

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Lightning Speed with Chris Marzilli

This week on the Salesforce Admins Podcast, we sit down with Chris Marzilli, Director of Platform Success at Salesforce. We learn tons of tips and tricks Chris has for improving your org’s performance and how the Awesome Admins out there can make a difference. Join us as we talk about how impactful smart tab usage […]

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Employee-Built Apps to Support Admins During COVID-19

The AppExchange team asked Salesforce Admins how they’re feeling and what they’re doing now. We learned about your new, varying challenges. You wanted to quickly survey customers, without learning another new tool. You asked to build new dashboards, without actually having to build them. Many of you found hope in the support of colleagues, family, […]

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Service Cloud with Purvi Desai

Today on the Salesforce Admins Podcast, we’re chatting with Purvi Desai, Director Product Marketing for Service Cloud. We learn how admins can get started with this amazing product. Join us as we talk about how to use personas to help you configure service cloud, the amazing powers of macros, and some product marketing insights about […]

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Rainbow ombre Salesforce cloud on the left with the text "Get Started with the Salesforce Anywhere App" on the right

How to Get Started With the Salesforce Anywhere App

Your Salesforce users use many different apps to communicate, collaborate, manage their data and processes in addition to Salesforce. Because of this, it can be difficult for them to optimize their collaboration and productivity while having to flip between various systems. That is why we have combined the power of Salesforce with real-time alerts, chat, […]

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