Hyperforce Assistant

New Hyperforce Assistant | Learn MOAR Spring ’23


Follow and complete a Learn MOAR Spring ’23 trailmix for admins or developers by March 31, 2023, 11:59 p.m. PT to earn a special community badge and be automatically entered for a chance to win one of five $200 USD Salesforce Certification vouchers. Restrictions apply. Learn how to participate and review the Official Rules by visiting the Trailhead Quests page.

Introducing Hyperforce

Hyperforce is our new next-generation infrastructure technology. More specifically, Hyperforce is designed to run on public clouds instead of current first-party data centers run by Salesforce, which means your organization can more effectively manage data residency (that is, where data is stored), data security and privacy, and overall agility (that is, working faster with zero downtime updates).

This video will help you better understand Hyperforce, its benefits, and what it means for your organization!

First-Party Data Center vs. Hyperforce

Hyperforce Assistant

To make sure admins feel prepared for the Hyperforce upgrade, we’ve launched Hyperforce Assistant. For admins who were part of the Lightning implementation, this will feel very familiar! For those new to their admin role—don’t worry! We’ve got you covered with everything you’ll need to know, and will walk you through accessing and using Hyperforce Assistant. In addition to the information below, we recommend checking out this episode of Expert Corner with LeeAnne Rimel and Samuel Sharaf. The episode gets into the specifics of Hyperforce Assistant via demo, and is helpful in getting a visual of what you can expect to see in your instance.

At a high level, Hyperforce Assistant is an easy-to-use app designed to guide eligible customers and orgs to prepare for and manage their Hyperforce upgrade. Hyperforce Assistant provides a step-by-step guide to upgrade from Salesforce-managed physical data centers to Hyperforce.

As customers upgrade to Hyperforce globally, we want to ensure admins feel confident about the steps to take to ensure a seamless upgrade experience. Hyperforce Assistant supports that journey by providing Salesforce org-contextual verification checks, best practices, and recommendations.

Trusted Infrastructure with Hyperforce

Hyperforce Assistant product features

As a part of the Winter ’22 release, Hyperforce Assistant became available for all Salesforce customers eligible to upgrade to Hyperforce. To find out if your organization already has the assistant enabled and to check the date of your Hyperforce upgrade, go to your Setup menu where you will see Hyperforce Assistant. If your Salesforce org is not eligible yet and you would like it to upgrade to Hyperforce, please contact your account executive.

Once on the Hyperforce homepage, you’ll see the scheduled date of your implementation, and you’ll also have access to the first two phases within the assistant: learn and prepare.

The assistant has four total phases: learn, prepare, upgrade, and manage. As mentioned above, the first two phases are available now for eligible customers, and include steps and information you can get started on today, such as:

  • Resources and links to learn more about Hyperforce in an easy-to-read format.
  • Step-by-step org-contextual verification checks to ensure Salesforce org readiness. These steps also have relevant help articles referenced for you in case you need more help or context.
  • Scanning for common errors such as hard-coded references, connectivity, and more to prevent disruptions in the upgrade process.

Pop-up for Hyperforce Assistant

Hyperforce Assistant Home page

Hyperforce Assistant Learn page

Hyperforce Assistant Prepare page

There are a number of exciting enhancements to the Hyperforce Assistant in this Spring ’23 release, such as:

  • The Learn tab will have added comprehensive information about Hyperforce benefits, including infographics and a global map of existing Hyperforce regions. This will help you gain crucial understanding of what business value Hyperforce brings to your Salesforce application and how you can leverage it.
  • The Prepare tab will have a check that reports on all Apex classes that have hard-coded URLs. This check will automate the tedious process of finding which Apex classes your developers will need to update. Just click on Verify and Hyperforce Assistant will provide you with a list of all the hard-coded URLs along with a link to a Help article about updating hard-coded URLs. You can also re-verify once you have updated the URLs.
  • A new Upgrade tab will provide information to customers who are scheduled for org migrations. The information includes the upgrade date and the org’s new region.
  • Your opinion matters! Each page will now offer a thumbs-up or -down feedback option.

Start preparing for Hyperforce today

Admins can navigate to the Setup home to start your upgrade journey to Hyperforce using Hyperforce Assistant. The best way to ensure your organization is prepared is to go through the two available phases (learn and prepare) and understand where there might be additional work for your org to get ready for implementation.

As always, we appreciate your feedback in the Trailblazer Community Hyperforce group. Happy upgrading!

See these new features in action!

Don’t forget to tune in to the Spring ’23 Release Readiness Live: Admin Preview on January 20, 2023, to see demos of a subset of these new, exciting features. Add the broadcast to your calendar today! And be sure to check out the Learn MOAR Spring ’23 for Admins Trailmix and follow along on the blog this week for more Learn MOAR!

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