Admins Blaze New Trails with Lightning

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Admins are blazing incredible new trails with Lightning Experience every day: building new apps, automating businesses, and creating new careers. We’re excited to bring you three new #AwesomeAdmin Lightning Stories!

Our new videos of Lightning trailblazers highlight what they love most about Lightning Experience. Susan enjoys being able to change the views within Kanban to better suit her users. Misty rolled out Lightning Experience because of features like the Assistant that keep her team efficient and organized. And, Steve’s favorite part about Lightning is the user experience. In Lightning, records are no longer flat, they are a workspace for users to interact with and explore. 

Take a look:

   

Take advantage of the many opportunities in the ever-growing Salesforce ecosystem by learning Lightning. Salesforce is the 7th most in-demand software skill, and Salesforce Admin is currently the #4 top job in the United States. Over 2 million jobs will be created for Salesforce professionals in the next 5 years. Do you know what that means? There is no better time to be a Salesforce Lightning Admin! 

Do you have a Lightning story? Share it with us!

A test-driven approach to building better agents

A Test-Driven Approach to Building Better Agents

When you first create an agent—like a service agent for support queries—it can be tempting to deploy it right away. However, by following a test-driven development (TDD) approach, you write tests first, set clear expectations, and then build your agent to pass these tests. This process, combined with creating a robust test dataset and running […]

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