Admins Blaze New Trails with Lightning

By

Admins are blazing incredible new trails with Lightning Experience every day: building new apps, automating businesses, and creating new careers. We’re excited to bring you three new #AwesomeAdmin Lightning Stories!

Our new videos of Lightning trailblazers highlight what they love most about Lightning Experience. Susan enjoys being able to change the views within Kanban to better suit her users. Misty rolled out Lightning Experience because of features like the Assistant that keep her team efficient and organized. And, Steve’s favorite part about Lightning is the user experience. In Lightning, records are no longer flat, they are a workspace for users to interact with and explore. 

Take a look:

   

Take advantage of the many opportunities in the ever-growing Salesforce ecosystem by learning Lightning. Salesforce is the 7th most in-demand software skill, and Salesforce Admin is currently the #4 top job in the United States. Over 2 million jobs will be created for Salesforce professionals in the next 5 years. Do you know what that means? There is no better time to be a Salesforce Lightning Admin! 

Do you have a Lightning story? Share it with us!

Getting Started With Slack and Agentforce Integration

Getting Started With Slack and Agentforce Integration

Slack and Agentforce are, in some ways, natural companions. They both offer a conversational interface you can use to find information and provide access to automations through that interface. Think of Slack as the one place you can work with your colleagues, agents, and data.  Agentforce’s ability to leverage automation and integrations using Flow and […]

READ MORE
New Ways To Improve Data Management and Security

6 New Ways for Admins To Strengthen Data Management and Security

We know that as a Salesforce Admin, you love tackling high-impact projects‌. From streamlining processes to improving data quality and enhancing the user experience, if it’s going to help your business, it’s fair game.  But not every initiative needs to feel groundbreaking‌—‌some are simply necessary and part of your core responsibilities as a Salesforce Admin. […]

READ MORE
Test your way to smarter Service Replies

Test Your Way to Smarter Service Replies Using Prompt Builder

If your service reps are feeling the pressure, they’re not alone. According to the latest State of Service report, 86% say customer expectations are higher than ever. That’s where you come in. As an admin, you’re the one making sure your team has the tools to meet those expectations. Enter: Service Replies. This artificial intelligence […]

READ MORE