Automation is top of mind for many of you admins as you’re being asked to save costs and be more productive with the resources you have. Salesforce Flow aims to help you transform your company with data-driven automation. From the Trailblazer-favorite Flow Builder from which it derives its name to powerful tools like Flow Orchestration […]

Are you an admin who has experience only with creating workflow rules and processes and have yet to dip your toes into building automation with record-triggered flows? Or are you a new admin looking to build your first record-triggered automation? You’re at the right place! We’re going to give you a high-level overview of a […]

Salesforce Flow empowers you to build complex business solutions using clicks, not code. Flow RPA provides the ability to automate repetitive tasks using RPA Bots. Together, admins can build powerful business workflows to achieve end-to-end automation. Let’s assume we have a use case for document processing. For this use case, we’ll need the ability to […]

For years we’ve been talking about digital transformation—how technology can overhaul how businesses function. At Salesforce, we focus on how you can use our platform to create drastically better customer experiences that are connected in ways you never thought possible. The pandemic encouraged lots of organizations to start their digital transformations since customers and users […]

Now more than any other time I can remember, Salesforce Admins are busy—busy working with business analysts on new or improved processes, busy learning about a new Salesforce feature, busy volunteering in the community, and busy balancing stakeholder requests. This is why it’s more important than ever that you share your perspective with the community […]

A best practice for building and configuring new solutions is to always build and test outside of your production org. But what org type should you use for building and testing? There are many resources that break down sandboxes and scratch orgs separately—but on the Admin Relations team, we often hear from admins who want […]

As an admin, it’s important to ensure data quality in your org. This can be a bit challenging when you have records with a loosely coupled relationship with one another (that is, a lookup relationship), but you need to ensure that at least one of these records exists. You can’t use your handy admin tools […]

As Salesforce Admins, you’re expected to be the expert in all things Salesforce—and that often includes details of your company’s relationship with Salesforce. We know how important it is for you to be able to access key details of your Salesforce subscriptions and contracts, manage billing details, get copies of key documents, and even add […]

Congratulations! Your organization, Awesome Admin Automotive, made the investment in Salesforce. You’ve absorbed so much great content and can’t wait to dive right in and try out all the new bells and whistles! While it’s a very exciting journey ahead, as Simon Sinek’s book “Start With Why” suggests, it’s important to first take some time […]