Archives

By: Category: Article

Showing:

Cloudy with a megaphone and text that says, "Dreamforce 2023 Admin Track Call for Participation."

The Dreamforce 2023 Admin Track Call for Participation Is Open!

We want YOU to present at Dreamforce! Dreamforce ’23 is coming, and we’re looking for #AwesomeAdmin content for the Admin Track! The Admin Track at Dreamforce 2023 is the platform for admins to deliver and absorb engaging, actionable, and memorable content that helps them become awesome Salesforce Admins, drive success for their businesses, and elevate […]

READ MORE
Greenery and a blue sky below a headline that says, How to Optimize License Utilization."

How to Optimize License Utilization

We know that one of your main responsibilities as a Salesforce Admin is to manage users and drive adoption. One important adoption metric is license utilization, which generally indicates whether users are using the available licenses. You can calculate license utilization as follows: License Utilization = # Used Licenses / # Available Licenses Here, we […]

READ MORE
Computer monitor displaying a Sales Team Dream Dashboard.

Create a Dream Dashboard for Your Sales Team

Reports and dashboards are one of the go-to tools admins can use to make data actionable. I’ve heard countless stories from admins about how they built a dashboard, showed leadership, and got a “This is amazing!” response. Admins have shown me reports and dashboards to track all sorts of key performance indicators (KPIs) that have […]

READ MORE
Cloudy the goat standing with a laptop under text that says, "Drive Salesforce Adoption with Enablement."

3 Tips to Drive Salesforce Adoption with Enablement

If you’ve ever worked with sales stakeholders, you know that adoption can be a real challenge for new processes, features, tools, and technologies. And a big reason why new tools and technologies fail to be adopted is that persuading people to do something different, regardless of what it is, is exceptionally challenging. Half of all […]

READ MORE
Einstein surrounded by foliage and text that says "What Generative AI Means for Admins."

Understanding What Generative AI Means for Salesforce Admins

Understanding the fundamentals of artificial intelligence (AI) is critical to being an #AwesomeAdmin. This technology has opened up broadly and both people and businesses are finding new and inventive ways to weave it into products and our lives. There’s no better time to get up to speed on AI and how you will be able […]

READ MORE
""

Build a Blog: Center Your Content Focus

Welcome to the next installment of my Build a Blog series where I teach you how to create a blog specifically for Salesforce Admins. I want us to start thinking about our content focus. Now, if you’re just getting started with this series and want to catch up, you can read the first post about […]

READ MORE