TrailblazerDX ’23 was jam-packed with so much learning, connection, and exciting product announcements. With hundreds of sessions, keynotes, and more demos than we could possibly count packed into just 2 days, it’s hard not to miss some of the exciting announcements. ICYMI (in case you missed it), let’s break down the highlights for admins from […]

Flows are such powerful tools to add to your #AwesomeAdmin toolbelt. They can do a LOT of things and that can be a bit overwhelming especially if you’re new to flow. You’ve probably heard about autolaunched flows, but what are they? You’ve come to the right place. We’re going to give you a high-level overview […]

In this episode of “How I Solved It” on Salesforce+, #AwesomeAdmin Chance Martin solves an account communications problem using Slack and Flow. Learn how he approached building his solution and his tips for developing admin skills. The problem A while back, I worked with a sales team who struggled to keep everyone on the same […]

Automation is top of mind for many of you admins as you’re being asked to save costs and be more productive with the resources you have. Salesforce Flow aims to help you transform your company with data-driven automation. From the Trailblazer-favorite Flow Builder from which it derives its name to powerful tools like Flow Orchestration […]

Are you an admin who has experience only with creating workflow rules and processes and have yet to dip your toes into building automation with record-triggered flows? Or are you a new admin looking to build your first record-triggered automation? You’re at the right place! We’re going to give you a high-level overview of a […]

Salesforce Flow empowers you to build complex business solutions using clicks, not code. Flow RPA provides the ability to automate repetitive tasks using RPA Bots. Together, admins can build powerful business workflows to achieve end-to-end automation. Let’s assume we have a use case for document processing. For this use case, we’ll need the ability to […]

For years we’ve been talking about digital transformation—how technology can overhaul how businesses function. At Salesforce, we focus on how you can use our platform to create drastically better customer experiences that are connected in ways you never thought possible. The pandemic encouraged lots of organizations to start their digital transformations since customers and users […]

Now more than any other time I can remember, Salesforce Admins are busy—busy working with business analysts on new or improved processes, busy learning about a new Salesforce feature, busy volunteering in the community, and busy balancing stakeholder requests. This is why it’s more important than ever that you share your perspective with the community […]

A best practice for building and configuring new solutions is to always build and test outside of your production org. But what org type should you use for building and testing? There are many resources that break down sandboxes and scratch orgs separately—but on the Admin Relations team, we often hear from admins who want […]