When I started learning Flow Builder as an admin, it was difficult to wrap my head around many of the concepts. “I’m not a developer!” I cried. “Doesn’t this tool exist so that you don’t have to be a developer?!” Although it’s true that you don’t need to know how to write code to use […]

As an #AwesomeAdmin, you’re responsible for the overall health of your Salesforce implementation. Your users depend on you to ensure that it continues to perform, even with large data volumes and increased throughput. But what happens as your business continues to grow? Do you experience seasonal shifts in demand? Does your team frequently release new […]

I’m not a ‘techie.’ My degree is in early childhood education. Sharing my passion for learning, seeing students master new skills, solving problems, and being part of a team that makes a difference were some of the amazing parts of being an early childhood educator. Despite all this, a few years ago, I knew I […]

We’re very excited to announce that we’re enhancing the natural language features as part of Einstein Search. As of Summer 2021, Einstein Search, which includes personalization, actionable results, and natural language capabilities, has been the default search experience for customers within the Lightning Experience. More specifically, Natural Language Search allows users to type queries into […]

My name is Jeanne Moeller and I’m a proud #AwesomeAdmin! It didn’t happen overnight, and my journey to get here was definitely not a straight line. You see, over the last 30+ years, I’ve done everything from scooping ice cream for tourists, managing a banquet department for a full-scale hotel, designing an international training program, […]

What’s an Admin Configuration Kit? Let’s set the scene. You’re an admin. You’ve talked to your users. You know what they want, functionally, but you don’t know how to configure it. You don’t even know what you’re supposed to configure! Normally at this point, you’d start searching Google, Help & Training, Trailhead, the Trailblazer Community, […]

Twenty months ago, I had never heard of Salesforce. I didn’t know roles such as Salesforce Administrator even existed. I had no idea that people from a non-technical background could build a career in the Salesforce ecosystem. But here I am today working as a Salesforce Admin—and absolutely loving the new direction my career has […]

Greetings, #AwesomeAdmins! Today, we discuss a practice that’s crucial to your Salesforce implementation: performance testing. It’s important to regularly measure and maintain the responsiveness of your system, especially as your usage scales. But in order for your test results to accurately reflect the performance observed in real-world scenarios, you want your test data to match […]

Welcome to the first post of our new four-part “Awesome Admin Success” blog series! Sometimes, it feels like we’re surrounded by overnight success stories of people who seemingly achieved their goals quickly and with ease. But we often don’t hear about all the time, effort, and bumps in the road it took to reach those […]