Since COVID-19, we’ve witnessed a remarkable transformation as more companies go digital to run their business from anywhere. While digital transformation has enabled so many companies to innovate in their service offerings, it has also introduced a new challenge: ensuring availability and uptime of those services. The reality is that a service disruption is inevitable. […]

As an #AwesomeAdmin, I love Flow. Salesforce Flow that is. With its flexibility and powerful actions, it turns non-coding awesome admins like me into rockstars in the face of our businesses. So, when MuleSoft Composer for Salesforce hit the scene, introducing itself as an admin-level solution to integrate systems, looking and feeling like Salesforce Flow, […]

The IdeaExchange is where you can share ideas with the Trailblazer Community and Salesforce Product Managers. Use your voice to shape Salesforce products by posting and upvoting ideas throughout the year, and prioritizing top ideas three times a year. During each 2-week Prioritization cycle — typically in January, May, and September — we give anyone […]

Get ready for Spring ’22 I’m not much of a winter person. In fact, I’m always cold (BTW, I have all the heated products), so I’m okay with us fast-forwarding to warmer times by jumping to spring! Yes, folks. It’s THAT time of year again when we get new features added to our Salesforce orgs! […]

Salesforce Einstein was launched in 2016 with a mission to deliver artificial intelligence (AI) into the hands of admins, developers, and business users, helping make Salesforce the world’s smartest CRM. Since then, the Einstein Platform has grown exponentially. Today, it powers more than 116 billion predictions per day for companies of all sizes across the […]

With the Salesforce low-code platform, #AwesomeAdmins can leverage a variety of app development, automation, and artificial intelligence (AI) tools to build digital experiences across any device. These tools enable you to click to build apps and workflows fast. But don’t just take our word for it! This year, Gartner recognized the Salesforce low-code platform as […]

Being a Salesforce Admin requires a unique set of skills. As time passes, more and more features and functionality are released, and because the Salesforce Platform is so flexible, you may find yourself supporting business processes that don’t fit neatly with concepts like sales and service. Perhaps you find yourself supporting new business processes like […]

As Salesforce Admins, we’re constantly working to design engaging and delightful user experiences. Whether we’re building custom pages with App Builder, customizing a mobile experience, or creating a useful and compelling dashboard, design is core to the work we do. With all of the new product releases and enhancements happening on the Salesforce Platform, especially […]

As admins, once we gather and understand business requirements, we want to get building! Have you ever been in a situation where you could build a solution yourself BUT it required an integration? You would be dependent on a developer resource to complete your solution, which adds time and cost to your project. What if […]