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Unlock Customer Data with Salesforce Customer 360

As an admin, how do you help your teams engage customers on every channel and touchpoint? Professionals in sales, wealth management, and healthcare, for example, require a deep understanding of the people they sell to and serve.   At Dreamforce ’18, Ron Pereira, Senior Director of Product Marketing for Salesforce Customer 360, led a discussion […]

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Be Lightning Ready by the Winter ’20 Release!

January 10, 2020 update: October of last year we notified you that Salesforce would start activating the “Turn on Lightning Experience” critical update on January 7, 2020 and finish within 72 hours. We have now extended the timeline for rolling out the critical update and expect to have all orgs updated by January 31, 2020. […]

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An Admin’s Introduction to Lightning Web Components

Lightning Web Components represents an exciting change for how Developers can build on Salesforce, and as Admins it is important to be aware and educated on changes that impact roadmap planning across declarative and programmatic building. As the architects of Salesforce implementations, Admins need to understand all of the elements that contribute to a finished […]

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Admin Release Countdown: Get Ready for Spring ’19!

It’s time to mark your calendars for the next Salesforce Release, Spring ’19! Below are the most important dates you’ll want to save, but you’ll of course want to stay tuned for updates, favorite feature posts, and other helpful resources, too. Dec 13: Get early access to the release by signing up for a Pre-Release org […]

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How to Configure Salesforce for your Blind and Low Vision Users

Accessibility is important to us here at Salesforce, and our team is dedicated to building the platform so that it is accessible to everyone regardless of their abilities. That means we are often asked what Admins can do to configure more accessible Salesforce apps. One of the most common requests is how to optimize apps […]

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5 Ways You Can #BeAnInnovator and Leader in AI

While it may seem that artificial intelligence is a future state, it’s here now. AI is deeply embedded in our personal lives, from the recommendations Amazon gives us when we’re shopping, to Gmail finishing sentences before we’re able to type them! Business is following rapidly, leveraging AI to improve efficiency and customer experience. Salesforce Einstein […]

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Use Custom Report Types to Analyze Lightning Usage

The Lightning Usage App is an efficient way for #AwesomeAdmins like you to track the adoption and usage of Lightning Experience in your org, so you can monitor progress and make informed decisions. Having tools like this at your fingertips will allow you to lead the way in your company through championing productivity, and continuing to deliver the […]

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The Value of Having A Dedicated Salesforce Integration User

As of TrailblazerDX ’23, the new Salesforce Integration User License has made it more cost effective than ever before to have a dedicated integration user for every integration. The Salesforce Integration User License is an API Only license restricted for system-to-system integration purposes. Learn more about this new license in the Release Notes. Every #AwesomeAdmin […]

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