Slack is amazing for collaboration, but managing notifications across platforms, devices, and applications can get messy fast. Especially when you add in email, text messages, phone calls, and collaborative documents! I’m kind of getting a headache just thinking about it. I hate headaches. But you know what I love? Using technology really well. And guess […]

Whether you heard the news from Dreamforce last year or during the most recent Release Readiness Live, you heard it right: Flow is the future for automation at Salesforce! And don’t worry, we also heard you loud and clear that Flow isn’t the easiest tool to learn. There’s a strong need for additional enablement content […]

Emojis in Slack can do a lot: trigger a workflow when you react (a reactji), signal you’ve finished an action item, or help you celebrate a co-worker! Finding the perfect emoji can clarify your tone and bring some fun to your conversations. And there are tons of emojis available in Slack. But what if you […]

When I started learning Flow Builder as an admin, it was difficult to wrap my head around many of the concepts. “I’m not a developer!” I cried. “Doesn’t this tool exist so that you don’t have to be a developer?!” Although it’s true that you don’t need to know how to write code to use […]

As an #AwesomeAdmin, you’re responsible for the overall health of your Salesforce implementation. Your users depend on you to ensure that it continues to perform, even with large data volumes and increased throughput. But what happens as your business continues to grow? Do you experience seasonal shifts in demand? Does your team frequently release new […]

I’m not a ‘techie.’ My degree is in early childhood education. Sharing my passion for learning, seeing students master new skills, solving problems, and being part of a team that makes a difference were some of the amazing parts of being an early childhood educator. Despite all this, a few years ago, I knew I […]

We’re very excited to announce that we’re enhancing the natural language features as part of Einstein Search. As of Summer 2021, Einstein Search, which includes personalization, actionable results, and natural language capabilities, has been the default search experience for customers within the Lightning Experience. More specifically, Natural Language Search allows users to type queries into […]

My name is Jeanne Moeller and I’m a proud #AwesomeAdmin! It didn’t happen overnight, and my journey to get here was definitely not a straight line. You see, over the last 30+ years, I’ve done everything from scooping ice cream for tourists, managing a banquet department for a full-scale hotel, designing an international training program, […]

What’s an Admin Configuration Kit? Let’s set the scene. You’re an admin. You’ve talked to your users. You know what they want, functionally, but you don’t know how to configure it. You don’t even know what you’re supposed to configure! Normally at this point, you’d start searching Google, Help & Training, Trailhead, the Trailblazer Community, […]