Wow! Dreamforce 2025 was one for the books. From connecting and learning together to building the Agentic Enterprise, the event was packed with inspiration and innovation — including some game-changing announcements in the Admin Keynote. This year’s keynote took us to Coral Cloud Resorts, a fictional luxury resort featured in Trailhead challenges and Agentforce NOW workshops […]
Editor’s note: This post was updated on January 15, 2026, with the latest resources and information. Setup with Agentforce is now available in beta. Hello, Awesome Admins! I’m excited to tell you about how we’re improving Setup with the power of Agentforce (now in beta). Setup with Agentforce (beta) will make your life easier by […]
Winter ’26 is almost here! Learn more about Flow features and check out Be Release Ready to discover more resources to help you prepare for Winter ’26. The improvements to Flow are coming—and fast. To help you keep track, let’s break down the new features into some key categories. General Flow Builder enhancements Flow management […]
Looking for more True to the Core Deep Dive? In this post, we recap the key takeaways from our second episode on flow testing and debugging. This special monthly series builds on the trusted True to the Core format you know and love, offering you a closer, more focused look at specific Salesforce Platform topics […]
Requests come from everywhere: users, stakeholders, leadership. Without a plan, it’s easy to fall into reactive mode. A good backlog helps admins stay grounded. It’s your go-to place for capturing ideas, organizing requests, and moving your org forward with clarity and confidence. In this post, we’ll discuss what a backlog actually is, how to start […]
Calling all Awesome Admins! Dreamforce 2025 is your moment to build boldly and help shape the future of the Salesforce platform. Join us October 14-16, 2025, in San Francisco—or tune in on Salesforce+—to unlock unprecedented success with the power of trusted AI, real-time data, and CRM. Dreamforce is where admins become strategic leaders, expand their […]
As a Salesforce Admin, and especially a solo admin, the requests from your team sometimes get overwhelming. One moment someone needs a new field, the next moment there’s a request for a report, and these all end up living in your org forever. If you don’t have a prioritization system in place, it becomes extremely […]
Ah, winter . . . As I think about winter in the U.S., I have visions of me being fully decked out in my heated jacket and scarf, with my heated hand warmer keeping my hands nice and toasty. Yes, heated all the things. Meanwhile, my furry co-worker Mochi is living her best life, treating […]
As a Salesforce Admin, the potential of AI is huge, and Agentforce puts that power directly in your hands. But with so many possibilities, the biggest question is often the simplest: Where do I begin? If you’re exploring how Agentforce fits into your org, or even a specific project, you might find yourself wondering how […]