“We don’t really know.” “We will try it and then find out.” These are the typical answers I get when I ask customers how they will use Einstein Opportunity Scoring, a feature that uses artificial intelligence to tell you the likelihood that an opportunity will be won. Not having a clear sense of why to […]

As Salesforce Administrators, you have access to Einstein Automate: the most complete, intelligent, end-to-end workflow solution on the market. Einstein Automate enables #AwesomeAdmins like you to use low-code tools to build intelligent workflows and leverage data across any system. What is Einstein Automate? Einstein Automate brings together a suite of tools across the Customer 360. […]

Being an #AwesomeAdmin is all about delivering business value with technology that makes our end-users’ lives easier and helps our organizations run more efficiently. Harnessing the power of artificial intelligence (AI) can help you, as an admin, deliver these results in more impactful ways than ever before. Einstein Prediction Builder makes it easy to create […]

The power of Einstein Prediction Builder is in how effortlessly it lets you bring your ideas into production, leveraging your valuable data to create predictions and new insights. We’ve written before about the user’s role in coming up with and creating a prediction, but what is the behind-the-scenes magic that makes things happen from there? […]

Your users don’t have time to go on a scavenger hunt every time they need information. Getting to know how each user works is at the heart of how personalization delivers a unique experience. Save time and clicks by enabling Einstein Search Personalization, now Generally Available in Winter ’21! How Personalization Works Its Magic Einstein […]

Hello, friends! If you’ve made it past the headline, I’m going to assume you’re either a user of Einstein Prediction Builder or you’re fascinated by it and really really REALLY want your org to start using it. In either case, I feel comfortable referring to you as “friends.” (My birthday is November 6, in case […]

As Salesforce Admins, building apps and custom workflows for your Salesforce users is like second nature, and it’s fun! We’ve seen so many super cool apps that leverage Lightning App Builder, Process Builder, Quick Actions, Lightning Components, and more to personalize the user experience and make it much more streamlined. However, users want not only […]

So, you’ve built a prediction with Einstein Prediction Builder ?. You’ve even researched how to think through those predictions while keeping bias in mind in order to get the most accurate set of predictions moving forward. And now, you’re ready to take a deeper look at your scorecard metrics and the quality of your prediction. […]

Editor’s note: This is a popular blog post, so we’ve updated it with the latest information and resources. Let’s face it. Every #AwesomeAdmin knows that being productive is all about working smarter, not harder. That’s why we’ve given search a big boost in brainpower with results that are more actionable and tailored to how your […]