In today’s digital age, personal branding has become essential for Salesforce Admins to stand out in the competitive world of Salesforce. One powerful tool that can help you enhance your personal brand is ChatGPT, an artificial intelligence (AI) language model. In this blog post, we’ll explore four ways you can use ChatGPT to strengthen your […]

This post describes new and planned features, so we want to remind you of our forward-looking statement, which states you should only make purchasing decisions based on existing features and functionality. In a world where the internet is woven into the fabric of our daily lives, accessibility is a human right. If we don’t make […]

Admins, have you ever needed to have actions taken in Salesforce if something happens in an external system? Have you ever needed to log an error or notify people if an error occurs? If yes, then a platform event-triggered flow might be what you need. In this post, we’ll provide a high-level overview of a […]

Editor’s note: This article was updated on July 24, 2024, with the latest information and resources. As part of Salesforce’s continuous evolution of Einstein, it’s time we take a moment to provide an update on how Einstein is impacting one of your favorite tools in your admin toolbox: Salesforce Flow. Flow has many powerful capabilities […]

As an admin, you may be given business requirements to perform some type of automation, like maintain your org’s data or complete routine tasks (for example, send an email reminder) on a scheduled time and frequency, such as daily or weekly. Or, you might just need to run automation once on a batch of records. […]

While its impact is widespread, one of the most exciting aspects of artificial intelligence (AI) is its ability to create conversational interactions that generate personalized experiences, supercharging productivity and efficiency. In this blog post, we’ll explore how the implementation of large language models on mobile devices is reshaping the enterprise mobile landscape and how Salesforce […]

This blog post was written by myself and Tom Bassett and is an abbreviated version of the presentation we delivered at Dreamforce ’23, where we explored how you can prepare your Salesforce org for the artificial intelligence (AI) revolution. We invite you to read this post, which outlines the key steps you can take, but […]

Salesforce is a great tool for building out custom solutions to meet your organization’s unique needs. You have tremendous flexibility in building out a data model and user interface (UI) that captures all of the complexity of your specific user workflows using our low-code tools. This flexibility can sometimes come at a cost, however. Over […]

TrailblazerDX is the AI developer conference of the year, happening on March 6-7, 2024 in San Francisco and on Salesforce+. Developers, admins, and architects will discover how to build the next generation of AI apps for the Einstein 1 Platform, get hands-on with core platform products and features, and learn directly from product owners and […]